Frequently Asked Questions
ARRIVAL & DEPARTURE TIMES
Rooms are available from 4:00 pm and must be vacated by 11:00 am. If the room is not ready before 4:00 pm, a luggage storage service is available. In the meantime, the SPA BY CODAGE, the bar and our restaurants are of course accessible during their opening hours.
On the day of your departure you can also take advantage of our luggage room and our courtesy showers.
Open reception 7/7
SPA BY CODAGE (10:00 am - 12:30 pm / 3:00 pm - 8:00 pm)
Spa Codage offers you a unique experience, tailored to your skin's every need. With over 1000 m² dedicated to relaxation and recuperation, discover a varied menu of face and body treatments, enjoy our indoor/outdoor pool facing the Cime Caron, the Nordic spiral and the igloo area for a moment of pure relaxation.
The wellness area is open to all family members between 09:30 and 20:00. Children under 16 must be accompanied.
Between 6.30pm and 8pm, access is restricted to people aged 16 and over.
The spa is a space dedicated to well-being and relaxation, so please respect the peace and quiet of the premises.
Don't forget your swimsuit and book your treatments in advance: spa@altapura.fr +33 (0)4 80 36 80 43
Our swimming pool is heated to 28/29°.
For hygienic reasons, we recommend wearing a short swimsuit.
BREAKFAST (07:30-10:30 a.m.)
Served from 7:30 to 10:30 a.m. in the dining room of our 2Mille3 restaurant, we offer quality products: Viennese pastries, breads, yoghurts, fresh fruit, cereals, hot dishes, boiled or scrambled eggs, cold meats, regional cheeses... We've got it all, so you can choose between a balanced breakfast or a more indulgent one.
RESTAURANT CASA ALTA (lunch and dinner)
Casa Alta invites you on a culinary journey blending the authentic flavors of Italy with the terroir of the French Alps. Enjoy lunch on the terrace overlooking Cime Caron, or a refined dinner where tradition and creativity meet, with an irresistible dessert buffet to round off your meal in style.
Open daily for lunch from 12:00 to 14:30 and dinner from 19:00 to 22:00.
Half-board: choice of starter + main course + dessert from the half-board menu.
Our teams put all their passion at the service of your taste buds.
Our chef and his brigade like to work with respect for produce and the seasons, and to cook raw, high-quality products that leave room for authenticity and taste.
RESTAURANT LA LAITERIE (7:00-10:00 pm)
Savor authenticity at La Laiterie, our restaurant dedicated to fondues and raclettes, created in collaboration with master cheese-maker Boujon. In a friendly atmosphere, discover unique cheese creations, perfect for warm mountain moments.
Open every evening from 7pm to 10pm.
RESTAURANT ALTAYAKI (7:00-10:00 pm)
Immerse yourself in the world of Altayaki, our fusion restaurant where East Asian flavors meet European and Latin American influences. In a warm atmosphere, discover inventive cuisine to share, accompanied by a refined selection of sakes. An invitation to travel to awaken your senses.
Open every evening from 7pm to 10pm.
SNACK (12:00-18:00)
A little hunger between 2 runs ? From 11:00 am to 6:00 pm find our snack menu available in our bar and on our outdoor terrace.
SKI SHOP (8.15 AM - 6.30 PM)
Latest generation snow sports equipment for hire or for sale signed LACROIX, SALOMON, VOLANT or OAKLEY , après-ski, sportswears signed FUSALP or BOGNER, expert advice from professionals... all at the foot of your room!
Book in advance to benefit from the best rates: Altapura Ski-shop or by phone at ++33 04 80 36 80 49 - Open 7/7
KIDS' CLUB (1:30 PM - 8:00 PM)
Open Sunday to Friday from 1:30 to 8:00 p.m. for children ages 3 to 16.
Registration on site - supervised by a kid concierge - Children from 3 to 14 years old (clean child) - 8 children maximum
ROOM
Your room is cleaned between 8:30am and 4:30pm. Please let us know if you would like the service at a more specific time.
The hotel is entirely non-smoking (public areas, rooms, balconies). Smoking is punishable by a €150 fine.
Baby facilities: on request and subject to availability (cot, bathtub, changing mat, nightlight, bottle warmer).
Connecting rooms available on request and subject to availability.
Tourist tax: €3.30 per day per person (free for children under 18).
Pets: Your pet is welcome for a fee of 35€ per day (including a mat and bowl provided on the day of arrival) - Your pet remains your responsibility and is not allowed in the spa or restaurant.
HOTEL ACCESS
Pedestrian and car access
Rue du Bouchet
73440 Val Thorens
GPS coordinates: Lat: 45.297557, Long: 6.5746637
Covered garage on reservation at €22/night, €110/week - Max. height 2m.
We remind you that Val Thorens is a semi-pedestrian resort which means that it is not possible to park in the resort. Parking is compulsory either by booking at the hotel or in the resort with Val Thorens parking - Information here : Val Thorens parking - Book online your car parking place in Val Thorens.
We remind you that the weather being very changeable it is essential to always bring equipment: snow tyres, chains or socks in your vehicle.
SERVICES
Free Wifi (rooms and common areas) | Ski lessons booking | Private or shared transfers to/from airport, restaurants, etc...
Our partner ESF picks up the children from the 1st star in the morning at 8.30 am at the skishop (children equipped and ready - service only available for group lessons) during the French school holidays.
Trust our concierge team available 7 days a week: concierge@altapura.fr +33 (0)4 80 36 80 31
A free shuttle is available to move around the station. It is non-reservable and offers trips between 08:00 and 23:00.
PMR
Access and facilities for people with reduced mobility.
PMR rooms.
PRM parking spaces.
Equipment on request: large-key telephone for the visually impaired, alarm clock for the visually impaired and remote control for the visually impaired.
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