M/F Night Auditor

Missions: 

• Welcoming our customers
• Accompanying them to the room
• Doing checks in and checks out
• Advise guests on the hotel's services
• Ensure and verify the invoicing of the various services
• Participate in all administrative functions of the department 
• Centralisation and control of daily cash registers
• Ensure the collection of breakfast cards
• Ensuring the safety of guests and the hotel during the night
• Handling of luggage and customer cars during arrivals and departures

Diploma/knowledge required 

• You have a background in hospitality and experience in a similar establishment.

Behavioural skills :

• Excellent oral expression & very good listening skills
• Excellent presentation & interpersonal skills
• Flexibility
• Courtesy
• Rigour & professionalism
• Dynamism & reactivity
• Stress management
• Attention to detail
• Sense of community
• Positive attitude & spirit
  

Know-how / Technical skills required:

• Similar experience in a 5* or Palace establishment
• Fluent English is a must (written and spoken)
• Knowledge of OPERA software